Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    I respect your privacy like I respect a well-organized color palette — fiercely.

    When you place an order, I collect only the info I need to process it (like your name, address, and email). This info is used only to fulfill your order, communicate with you about it, and comply with any legal or tax requirements.

    I will never sell, trade, or spam your information — no shady mailing lists, no surprise newsletters, no data sorcery.

    If you message me with sensitive information (like custom order details), I keep it private. Always.

    If you ever have questions or concerns about your data, feel free to reach out directly. I’m a human on the other side of the screen, and I care.

    All of this happens within the overarching parameters of Etsy's Privacy Policy, which I do not control in any way.

    Frequently Asked Questions

    Who runs this shop?

    Hi, I’m Terra (she/they), a neurodivergent creative, graphic designer, and proud mom to Landen. Everything here is handmade, illustrated, or designed by me — usually with a cat on my keyboard and a Dr Pepper nearby.

    What’s Task and Flow?

    Task and Flow is the more structured sibling to Origami Flamingo Co — a collection of ADHD-friendly digital tools, templates, and planners designed to help creative folks build momentum without burnout. Same brain, different vibe. You’ll see both here!

    Are your designs original?

    Yes! Every product in this shop is thoughtfully created and assembled by me. Some designs are completely hand-drawn or illustrated from scratch, while others include licensed elements (like fonts, textures, or graphics) from other artists whose work I’ve legally purchased the rights to use. I believe in supporting fellow creatives and only use assets that come with the proper licensing — no stolen, AI-ripped, or shady content here.

    tl;dr: if it’s in this shop, I’ve either made it myself or paid another artist fairly to be part of it.

    Custom and personalized orders

    Yes — I do accept commissions! If you’re looking for a custom version of something (like a personalized graphic, a one-of-a-kind worksheet, or a new color scheme just for you), I’d love to chat about it.

    That said, custom work is treated as a separate product, not a simple tweak of an existing item. Each commission is designed just for you and priced accordingly — it won’t be mass-produced or listed for general sale unless we both agree to that in advance.

    If you're not sure if what you need counts as a commission or a simple edit, just message me! I’ll let you know what’s possible and what it would cost. I'm friendly, promise.

    Sizing details

    Bodies come in all shapes, and so do my tees, tops, jammies, etc...without extra fees for larger sizes. I believe in size inclusivity, and that means you’ll never pay more just because your clothing needs a little extra fabric. Fair pricing. Full range. All love.

    Legal imprint